Martin Powton – Medium

Martin Powton

How To Change Your Inner Voice & Be Kinder To Yourself

Sometimes we can be our own worst critic and beat ourselves up or put ourselves down. This critical inner dialogue can create a lot of…

Nov 25, 2020

How To Change Your Inner Voice & Be Kinder To Yourself

Nov 25, 2020

The Impact of Video Games on Mental Health

2020 is a big year for gaming with the arrival of new consoles and more of us stuck indoors looking for something to do. They might be…

Nov 10, 2020

The Impact of Video Games on Mental Health

Nov 10, 2020

Published in
Chatbots Magazine

Using AI and Chatbots To Transform CX In Financial Services

A huge 94% of financial services professionals see CX as a key differentiator in their crowded and competitive market. However, only 30%…

Nov 6, 2019

Using AI and Chatbots To Transform CX In Financial Services

Nov 6, 2019

Published in
Chatbots Magazine

How To Use Text Analytics To Improve Customer Experience

A customer’s experience is very much a qualitative and emotion based experience. So why are companies so obsessed with turning this into a…

Jul 13, 2018

How To Use Text Analytics To Improve Customer Experience

Jul 13, 2018

Published in
Chatbots Magazine

How Artificial Intelligence Can Transform Your NPS Surveys

Introduction to NPS

Jun 4, 2018

How Artificial Intelligence Can Transform Your NPS Surveys

Jun 4, 2018

Published in
Chatbots Magazine

How To Make The Perfect Chatbot

Let’s start this blog post with an instant caveat — there is no such thing as the perfect chatbot. There is also no universal best practice…

May 18, 2018

How To Make The Perfect Chatbot

May 18, 2018

Published in
Chatbots Magazine

How Should Chatbots Speak To Humans?

What is a Chatbot?

Mar 24, 2018

How Should Chatbots Speak To Humans?

Mar 24, 2018

Published in
Chatbots Magazine

A Visual History Of Chatbots

Chatbots continue to grow in popularity with 80% of businesses expecting to be using one by 2020. Though it may feel like the term…

Feb 28, 2018

A Visual History Of Chatbots

Feb 28, 2018

Martin Powton

Martin Powton

Hello, I'm Martin Powton. I have over 13 years experience in digital marketing and interested in all things marketing, technology and employee wellbeing.

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