Martin PowtonHow To Change Your Inner Voice & Be Kinder To YourselfSometimes we can be our own worst critic and beat ourselves up or put ourselves down. This critical inner dialogue can create a lot of…3 min read·Nov 25, 2020----
Martin PowtonThe Impact of Video Games on Mental Health2020 is a big year for gaming with the arrival of new consoles and more of us stuck indoors looking for something to do. They might be…6 min read·Nov 10, 2020----
Martin PowtoninChatbots MagazineUsing AI and Chatbots To Transform CX In Financial ServicesA huge 94% of financial services professionals see CX as a key differentiator in their crowded and competitive market. However, only 30%…4 min read·Nov 6, 2019----
Martin PowtoninChatbots MagazineHow To Use Text Analytics To Improve Customer ExperienceA customer’s experience is very much a qualitative and emotion based experience. So why are companies so obsessed with turning this into a…5 min read·Jul 13, 2018----
Martin PowtoninChatbots MagazineHow Artificial Intelligence Can Transform Your NPS SurveysIntroduction to NPS5 min read·Jun 4, 2018----
Martin PowtoninChatbots MagazineHow To Make The Perfect ChatbotLet’s start this blog post with an instant caveat — there is no such thing as the perfect chatbot. There is also no universal best practice…5 min read·May 18, 2018----
Martin PowtoninChatbots MagazineHow Should Chatbots Speak To Humans?What is a Chatbot?5 min read·Mar 24, 2018----
Martin PowtoninChatbots MagazineA Visual History Of ChatbotsChatbots continue to grow in popularity with 80% of businesses expecting to be using one by 2020. Though it may feel like the term…2 min read·Feb 28, 2018--2--2